| Examination of the key roles and responsibilities of the trainer | | Selecting learning content |
| Applying the Systematic Training Cycle | | Understanding the learning cycle and adult learning |
| Communication skills for delivering training | | Structuring a training programme |
| Establishing learning objectives | | Creating progress tests and lesson plans |
| Identifying and incorporating learning priorities | | Designing a training programme |
| Identifying the learning preferences and styles of the participants | | How to adjust your training style to meet the needs of the participants |
| Developing and demonstrating various learning methods | | Creating rapport and managing difficult participants |
| Providing constructive feedback to participants | | Designing support documentation and user guides |
| Examination of the various types of evaluation | | Supporting and motivating participants during and after the training programme |
| Preparing and presenting a training session | | Create a Development Plan |