| Examination of the roles and responsibilities of team leadership | | Self evaluation of your leadership skills |
| How to form a team and how to take on an existing team | | Communication and behavioural styles of team members and how to communicate with them more successfully |
| How to delegate effectively | | Decision making and problem solving techniques |
| How to maximise performance and deal with performance issues | | How to plan and manage team meetings |
| How to inspire excellence and motivate a team | | How to build and develop your team’s spirit |
| How to set and manage goals and manage time thieves | | How to balance skills within a team |
| Development plan - create a development plan of key learning points to use in the workplace |