| Introduction to Equality & Diversity and their Impact in the Work Place | | Understanding the ‘need-to-know’ legislative framework |
| Employment Equality Acts of 1998 and 2004 | | Understanding and Changing Attitudes |
| Creating ‘diversity’ awareness | | Adjusting attitudes and behaviours |
| Understanding your own hidden biases and prejudices | | Respectful and disrespectful behaviour in the workplace |
| Actions to avoid in the workplace | | Understanding Discrimination & Racism in Ireland |
| The differences between direct and indirect discrimination | | The 3 different types of racism |
| Identifying and understanding the differences in culture | | Understanding the stages and symptoms of “culture shock” |
| Identifying your communication style | | Overcoming the barriers to communicating |
| Create a development plan |